Stu ray

David Bowie Sale FAQ

David Bowie on White

Certified Art Giclée Prints

Raymond Stuwe

„StuRayArt“

Quality & authenticity

Every Certified Art Print is personally signed and dated by the artist. It comes with a certificate of authenticity signed by the artist. All of our Certified Art Prints / Giclée are created using water-resistant high-quality archival inks on acid free materials. They receive a coating that ensures that the inks do not degrade or fade and colours always stay the same. Our producer guarantees the lastingness of a Certified Art Giclée between 50 and 300 years. All our Fine Art Prints are made by Re-Art Fine Art Printing & Editions – one of the leading fine art printing companies for museums and art galleries. The Prints are marked with a quality hallmark, which guarantees our customers the highest quality and lastingness. They are provided with a Certificate of Authenticity.

The Certified Art Giclée™ logo also acts as a guarantee that there will never be more prints created from an artwork than agreed upon with the artist. If, for example, the edition size is 50 than there will never be made more than 50 Certified Art Giclée. This is clearly marked on each edition. Each individual painting would usually have the edition of 10 prints on canvas and 50 prints on paper. 

Every Print on canvas and paper has a visible edition number and hand made signature by the artist. The Certificate of Authenticity is also numbered and signed and co-signed by the master printer.

You are guaranteed a high-quality, unique end product with dazzling details and a striking resemblance to the original work.

Hahnemühle Photorag (Matt Smooth)

The fine art print „David Bowieon White“ by Raymond Stuwe is made using archival pigment ink on 308 grams Hahnemühle Photorag paper showing rasterless fineness. Photorag paper consists of 100% cotton and is acid-free. It has an extremely smooth texture and is treated with a high-quality matte coating that meets the highest standards set by museums and art collectors.

PRINTS PRICE

• €uro 950.00 – US$ 1.111.00 (unframed)

• Format 75x50cm / 29,5×19,6in

• Paper Size 85x60cm / 33,4×23,6in

• Hahnemühle Photo Rag®, 308 g/m²

• Limited Edition of only 50

• Signed & numbered by Raymond Stuwe

• Hand embossed StuRayArt logo

• Certificate of Authenticity 

• Free Global Shipping 

• Global Payments, processed by PayPal & Bank Transfer

• Will be shipped, rolled in a secure tube

• Inclusive VAT 

• Your favorite frame shop can frame upon arrival

How to pay for my order?

Once we have provided you with an agreed-upon total price (Would you kindly provide us with the exact address where this Artwork should be.), we will email an invoice you via FreshBooks.  You may pay online using any major credit card, or Bank Transfer. Once payment has been received, we will ship your order.

Just like with any high-value purchase, you will receive an invoice via Freshbooks with your favorite Payment Option.

When you buy art from StuRayArt (Raymond Stuwe). The invoice acts as your lasting record of the sale, demonstrating your ownership of the work, its authenticity, and its monetary value.

You should always save this document for future reference, especially if you would like to purchase artwork insurance, report on your assets, or resell, donate, or gift the piece later on.

Bank Transfer Details: We are happy to receive payments in following currencies: US Dollars, Australien Dollars, Euro & British Pounds.

You can send these payments either directly from your bank account (if paying by US/Australien dollars, Euros or British Pounds) directly into one of the respective account. The Bank Transfer Details coming with the Invoice. Or via a Transferwise account if you are using a different currency which needs to converted.

How much is Shipping / Delivery?

Tracked Shipping Worldwide is free

Do you ship to my country?

We shipped to over 50 countries and counting, so the likelihood is yes. However if you are unsure please contact us via email to; Artist@sturayart.com

How long does it take to get my order?

All orders are guaranteed using our fully tracked & signed express courier service with Spain Mail / FedEx

Spain 1-3 Days Once Shipped

Europe shipped 3-7 Days Once Shipped

Rest of the World 8-14 Days Once Shipped depending on region.

How will i know when my order is going to arrive?

All orders come with a fully tracked and signed for service. Once the order has been dispatched you will receive your tracking number to the email you have provided on the order.

My delivery has gone missing, what should i do?

Don’t worry! – We will do everything in our power to make sure you receive your order as soon as possible. Should there be any problems with the courier then we will reship a new order for you. Simply email us and we can assist you.

 

Will my order get to me safely?

Yes. All of our and prints are carefully packaged by our experienced team, to make sure they are as safe as can be whilst transported across the world. „Protected with tissue paper and bubble wrap and packaged in a corrugated cardboard box to secure its safe arrival“. In the unlikely event of an item being faulty/damaged please email a photo to Artist@sturayart.com

Please Note !

Deliveries outside of Spain may be subject to import taxes and additional charges for which you are solely responsible. Please note that we have no control over this charges and cannot predict their amount.

If you have any question, let me know….

Kind Regards

Raymond Stuwe „StuRayArt“

Terms and Conditions

of artist’s limited edition print sales 

Raymond Stuwe

0.1 These terms and conditions apply to the purchase of all forms of Fine Art prints ( limited edition print“) across all editions – including „limited edition“ – regardless of payment amount

0.2 The terms and conditions below form part of the contract between us (“our”, “StuRayArt -Raymond Stuwe”, “we”) and you (“buyer”, “customer”, “you”) and are the basis on which any disagreement will be considered.

0.3 By purchasing a limited edition print, you are acknowledging and agreeing to the terms and conditions set about below.

1. Definition of Editions

1.1 „Artist’s fine art print, limited to a maximum edition run of 50 worldwide across all sizes. Each fine art prints is hand signed and marked with the edition type and number by Raymond Stuwe, affixed with a unique Embossed Seal, provided with its certificate of authenticity which includes an Embossed Seal.  Raymond Stuwe personally inspects every step of the print process, matching colors to the original one-off „studio proof“ he holds and packages the print himself before shipping in protective material via courier.

2. Customer Responsibilities

2.1 By purchasing a print, you are confirming that you have read the associated print description, and selected the appropriate edition type and size as required by you.

2.2 By purchasing a bespoke size of print, you must confirm in writing the exact dimensions as required by you before your order is deemed accepted by us.

3. Ordering

3.1 All orders must be submitted via this E-Mail (Artist@sturayart.com) in accordance with the instructions set out on each step and page of the checkout process. Telephone orders may also be accepted via the telephone number displayed on the website.

3.2 You are responsible for ensuring the completeness and accuracy of your order details and Raymond Stuwe (StuRayArt) will not be liable for any failure by you to provide complete and accurate information in your order.

3.3 All print orders are for custom, made to measure, on-demand  fine art prints.

3.4 Orders may only be deemed to have been accepted by us upon your receipt of our order confirmation in writing (which may be by e-mail), along with relevant order reference number.

3.5 We reserve the right to:

3.5.1. Reject any order submitted by you for any reason. Note, in particular, that orders by customers in certain countries may be held for inspection and checks for fraudulent payment methods prior to acceptance by us.

3.5.2. Cancel any order before delivery of the relevant print in the event any payment of the full order value fails.

3.6. Without limitation to any provisions relating to Limitation of Liability, we will not be liable or otherwise responsible for any loss or damage caused to the you by cancellation of an order by us.

4. Delivery

4.1 Standard production and delivery times are 1-3 weeks from the point of order, although we will always Endeavour to reduce this where possible.

4.2 Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation, unless there is an event outside our control. If we are unable to meet the estimated delivery date because of an event outside our control, we will contact you with a revised estimated delivery date.

4.3 Delivery will be completed when we deliver the print(s) to the shipping address you gave us when ordering.

4.4 If no one is available at the shipping address to take delivery. We will arrange with our carrier to redeliver the item. Otherwise it will be up to you to collect from the depot described on the delivery notice.

4.5 The print(s) will be your responsibility from the completion of delivery.

4.6 You own the print(s) once we have received payment in full, including all applicable delivery charges.

4.7 You are responsible for inspecting the external packaging of the prints, on receipt, and marking any noticeable damage on the delivery confirmation receipt as required by the courier.

4.8 Any items which are significantly damaged must be rejected by you, and returned to the courier at the point of attempted delivery. You must immediately inform us of any delivery rejection in order that we can contact the courier to resolve the situation.

4.9 Failure to inform us of any damage to the print(s) within 24 hours of the courier’s delivery receipt confirms your acceptance of your order in good condition.

5. Returns

5.1 All print orders are for custom, made to measure, on-demand  fine art prints. As such, the right to cancellation under the Consumer Protection (Distance Selling) Regulations does not apply.

5.2 Any order which has been damaged prior to delivery, where you have informed us within 24 hours of the delivery attempt (subject to the provisions in clause 4 – „Delivery“), will be replaced by us free of charge with a duplicate copy of the same print as ordered.

5.2 All orders that are delivered and confirmed as undamaged, or where we have not been informed of any courier damage within 24 hours of delivery, are deemed to have been accepted by you in good condition and will no longer be replaced by us for free on return of the damaged item for disposal.

5.3 Any damage caused after successful delivery is the responsibility of the customer, and any replacements will be provided subject to payment of the current print price on the E-Mail.

5.4 Damage caused during Self organised framing or mounting is the responsibility of the customer, and no refund for prints that have been spoiled in this way.

6. Customs, Excise Duties & Import Taxes

6.1 All prints are produced and shipped from Canary Island, Spain.

6.2 As a responsible international seller, we are legally bound to provide information the relevant import and export authorities when shipping prints to countries outside of the European Union.

6.3 We will ensure, where appropriate, that the value stated for the purposes of import and export to the country of delivery is accurate and correct, reflecting the actual material replacement cost of the order.

6.4 The payment of any import customs charges, duties and taxes, whether local or international, are the responsibility of the customer.

7. Events Outside of Our Control

7.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this contract that is caused by an event outside our control.

7.2 An event outside of our control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

7.3 If an event outside of our control takes place that affects the performance of our obligations under this contract:

7.3.1 we will contact you as soon as reasonably possible to notify you; and

7.3.2 our obligations under this contract will be suspended and the time for performance of our obligations will be extended for the duration of the event outside of our control. Where the event outside of our control affects our delivery of your print(s) to you, we will arrange a new delivery date with you after the event outside of our control is over.

8. Print Guarantee & Warranty

8.1 All prints are provided with a guarantee against color degradation and fading, limited in time to the lifetime of the original purchaser.

8.2 This guarantee means that we will provide you with replacement print of the same size, specification and image where the visible color content has deteriorated below 60% of its original saturation and density, subject to the following conditions:

8.2.1 The print(s) must have been stored and displayed out of any form of direct sunlight during its entire lifetime.

8.2.2 The print(s) must have been protected behind a material capable of removing at least 95% of all Ultra-Violet wavelengths of light during its entire lifetime.

8.2.3 The print(s) have not been subjected to any temperature below 0°C or above 35°C during its entire lifetime.

8.2.4 The print(s) have not been touched directly by any organic object or being, nor exposed to any form of liquid or potentially damaging substance during its entire lifetime.

8.3 To invoke the guaranteed replacement warranty, a claim should be sent by you to us in writing, detailing the specifics of the damage caused by fading, including photographs of the print(s) in question.

8.4 On receipt of a valid claim, we may require further independent specialist opinion to confirm the likely cause of damage, which will be provided at our cost.

8.5 Following confirmation by us (subject to any specialist opinion), a replacement print will be provided to you free of charge.

8.6 On receipt of the replacement, the original print must be either returned to us or destroyed (at our discretion) with proof of sending or destruction being provided by you within 3 working days.

8.7 This guarantee does not apply where the print has been damaged due to obvious wear and tear during the period of possession by the customer.

9. Price of Prints & Delivery

9.1 The prices of the prints will be as quoted on our site from time to time. We take all reasonable care to ensure that these prices are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of print(s) you ordered, please see clause 9.4 for what happens in this event.

9.2 Prices for our prints may change from time to time, but changes will not affect any order which we have confirmed with a dispatch confirmation.

9.3 The price of a Product does include delivery charges. 

9.4 The state Tax (VAT) are included in the price.

10. Print Formats

10.1 Unless stated on your order confirmation and receipt, all prints are delivered as „loose print“, in a rolled tube with protective packaging.

11. Copyright and Ownership

11.1 By purchasing a print from us, you understand that you own a copy of an original print as captured by the original creator, Raymond Stuwe (StuRayArt).

11.2 At no point do you, or will you, own the copyright of any image purchased from us as a print.

11.3 Prints may not be reproduced, copied, shared electronically or used for any commercial purposes without our prior, express, permission and any applicable fee (as determined by us) being paid.

11.4 It is illegal to produce copies of any work which is copyrighted by us, and we reserve the right to request legal assistance to enforce any applicable laws should any breach of copyright be discovered.

12. Payment

12.1 You can pay for prints using our chosen secure credit card gateway or Bank Transfer, online.

12.2 Payment for the prints and all applicable delivery charges must be made in advance.

12.3 Upon our sending of your order confirmation by email, this contract is then deemed to be in force and all applicable clauses and terms apply.

12.4 Once delivery of your order has been signed for as accepted, your order and payment are considered complete.

13. Our Right to Vary These Terms

13.1 We may revise these Terms from time to time.

13.2 Every time you order prints from us, the Terms in force at that time will apply to the Contract between you and us.

13.3 The Terms applicable to your contract will be determined as those published and active on the date your order was placed.

14. Privacy and Data Protection

14.1 We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

14.2 We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request, e.g. to ship an order.

14.3 Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

14.4 Your Access to and Control Over Information

14.4.1 You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number.

15. Jurisdiction and Disputes

15.1 These terms are governed by Spanish law.

15.2 We may transfer our rights and obligations under a Contract to another Organisation, but this will not affect your rights or our obligations under these Terms.

15.3 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. However if you have purchased a print as a gift, you may transfer the benefit of the our guarantee in clause 8 to the recipient of the gift without needing to ask our consent.

15.4 This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Article 22, Organic Law for Judicial Power 1985)  or otherwise. However, the recipient of your gift of a print will have the benefit of our guarantee at clause 8, but we and you will not need their consent to cancel or make any changes to these Terms.

15.5 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining print will remain in full force and effect.

15.6 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

15.7 This Contract for the purchase of prints through our site and any dispute or claim arising out of or in connection with it will be governed by Spanish law. You and we both agree to that the courts of Canary Island and Spain will have non-exclusive jurisdiction.

15.8 We will not file a copy of the Contract between us.